Privacy Policy
Your privacy matters to us at Mingle Language Mosaic
Information We Collect
When you reach out to us for corporate floral arrangements or gift services, we gather the data you supply willingly. This includes your name, company name, email address, phone number, delivery locations, and any specific requirements for your floral needs. We also collect payment details when placing orders, though processing is securely handled by our payment partners.
For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget considerations. This helps us deliver a customized service that aligns with your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to complete flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your needs, and communicating about your service requirements.
We also use data to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United States.
Information Sharing and Disclosure
Mingle Language Mosaic respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when required by law.
We may disclose limited information to trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it solely for the services they offer us.
We may reveal information if required by law, a court order, or government request. We may also share data to safeguard our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information within our team.
Secure Storage
Personal data is kept in secure systems featuring access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is granted solely to authorized staff who require it to deliver services.
Although we employ robust security measures, no online transmission method is entirely secure. We continuously update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. Retention periods vary based on the information type and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order details: 3 years after the last service interaction
- Payment transaction records: seven years to comply with tax and accounting requirements
- Website analytics data: around two years and two months for service improvement analysis
- Marketing preferences: Until you opt out or two years of inactivity
Cookies and Website Tracking
This site employs cookies and related technologies to enhance your browsing experience and to gain insight into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.
You can manage cookie settings through your browser preferences. However, turning off certain cookies may affect website functionality. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites or services. This privacy policy applies only to Mingle Language Mosaic and our website. We are not responsible for the privacy practices of external websites.
We recommend that you review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will refresh the "Last Updated" date near the top of this document.
Please take a moment to review this policy periodically so you remain informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your data, please reach out to us.
Contact Us About Privacy
Mingle Language Mosaic Privacy Group
5 Blossom Lane, Chelsea, New York
New York, United States 10001
Electronic mail: [email protected]
Telephone: +1 212-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and give as much detail as you can about your request. We strive to reply to all privacy requests within 5 business days.